I am unable to use Protonvpn app or protonvpn-cli on Manjaro Gnome. App doesn't launch at all. 'protonvpn-cli login tbrimbo' and 'protonvpn-cli s' commands both prompt:

Traceback (most recent call last): File "/usr/bin/protonvpn-cli", line 33, in sys.exit(load_entry_point('protonvpn-cli==3.7.1', 'console_scripts', 'protonvpn-cli')()) File "/usr/bin/protonvpn-cli", line 25, in importlib_load_entry_point return next(matches).load() StopIteration

I tried them on Manjaro Cinnamon and they work.

I am not able to launch the Linux CLI or App. I get the following error when I try to run protonvpn-gui and protonvpn-cli:

input: $ protonvpn

output:

Traceback (most recent call last):
  File "/usr/lib/python3.9/site-packages/protonvpn_gui/main.py", line 262, in do_activate
    if not protonvpn.check_session_exists():
  File "/usr/lib/python3.9/site-packages/protonvpn_nm_lib/api.py", line 344, in check_session_exists
    return self._env.api_session.is_valid
  File "/usr/lib/python3.9/site-packages/protonvpn_nm_lib/core/environment.py", line 55, in api_session
    self.__api_session = APISession()
  File "/usr/lib/python3.9/site-packages/protonvpn_nm_lib/core/session/session.py", line 211, in __init__
    self.__session_create()
  File "/usr/lib/python3.9/site-packages/protonvpn_nm_lib/core/session/session.py", line 232, in __session_create
    self.__proton_api = Session(
TypeError: __init__() got an unexpected keyword argument 'log_dir_path'

i am using manjaro kde plasma and have tried rebuilding protonvpn and restarting multiple times

edit: I installed protonvpn from aur

Fedora 35 is currently in beta and should come out later this month shipping Python 3.10.

Attempting to install protonvpn-gui in Fedora 35 with dnf install protonvpn-gui currently results in the following error:

Error: 
 Problem: conflicting requests
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-0.7.2-1.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-0.7.3-2.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.0.0-1.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.0.1-1.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.1.0-7.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.1.1-1.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.2.0-2.noarch
  - nothing provides python(abi) = 3.9 needed by protonvpn-gui-1.3.0-7.noarch

It would be nice if you could publish a new version built with Python 3.10 in anticipation of the Fedora 35 release. Thank you!

I run Kubuntu 21.04, and only use kde wallet for protonvpn as its required.

Any kde related software, such as with entering wifi passwords to connect to wifi, unlocking luks devices... all prompt me to unlock kwallet, which I have to keep cancelling out as I dont want to use it to save those credentials. The only way I know of getting rid of these prompts to unlock kwallet ia disabling the kwallet submodule in system settings, but then protonvpn is unable to retrieve the credentials to login.

If no plans of integrating gome-keyring, is there at least a way of addressing above issue?

Thank you :)

I have the protonvpn-gui 1.0.1-1 installed (https://aur.archlinux.org/packages/protonvpn-gui/), and whenever I boot into my Linux desktop, the internet doesn't work.

The workaround I've found is to open the VPN client (neither the client or service is enabled/started by default), and then close the client again, so I assume that the VPN client has something to do with my internet issues, and my theory is that the internet kill switch is enabled (is marked as disabled in the GUI).

debian 11 kde

when i start a connection i get a popup dialog asking to "provide the secrets for the VPN connection 'ProtonVPN US#43'

logs are

INFO:protonvpn-gui:Connection was setup INFO:protonvpn-gui:Displaying connection information INFO:protonvpn-gui:Attempting to connect INFO:protonvpn:Checking for internet connectivity INFO:protonvpn:Skipping as killswitch is enabled INFO:protonvpn:Starting VPN connection INFO:protonvpn:Getting VPN from "NetworkManagerConnectionTypeEnum.ALL" connections INFO:protonvpn:VPN connection: <NM.RemoteConnection object at 0x7fcbe08685c0 (NMRemoteConnection at 0x62df650)> INFO:protonvpn:Starting VPN connection INFO:protonvpn:Callback type: "start" ERROR:protonvpn:Exception: NM.Client.activate_connection_finish() takes exactly 2 arguments (1 given) Traceback (most recent call last): File "/usr/lib/python3/dist-packages/protonvpn_nm_lib/core/connection_backend/nm_client/nm_client_mixin.py", line 117, in __dynamic_callback (callback_type_dict[callback_type]["finish_function"])(result) TypeError: NM.Client.activate_connection_finish() takes exactly 2 arguments (1 given) INFO:protonvpn:Template hash "aa91e34fef0f8a1a72a812a4b1845354222bdf5771881532805083eb7caab143" INFO:protonvpn:Generated hash at runtime "aa91e34fef0f8a1a72a812a4b1845354222bdf5771881532805083eb7caab143" INFO:protonvpn:Get connection interface from 'proton0' virtual device. ERROR:protonvpn:org.freedesktop.NetworkManager.Settings.PermissionDenied: uid 1000 has no permission to perform this operation Traceback (most recent call last): File "/usr/lib/python3/dist-packages/protonvpn_nm_lib/core/dbus/dbus_wrapper.py", line 257, in get_vpn_interface all_settings = self.get_all_conn_settings( File "/usr/lib/python3/dist-packages/protonvpn_nm_lib/core/dbus/dbus_wrapper.py", line 391, in get_all_conn_settings return iface.GetSettings() File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 72, in call return self._proxy_method(*args, **keywords) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 141, in call return self._connection.call_blocking(self._named_service, File "/usr/lib/python3/dist-packages/dbus/connection.py", line 652, in call_blocking reply_message = self.send_message_with_reply_and_block( dbus.exceptions.DBusException: org.freedesktop.NetworkManager.Settings.PermissionDenied: uid 1000 has no permission to perform this operation INFO:protonvpn:Found virtual device 'proton0'. INFO:protonvpn:ProtonVPN conn info: [True, dbus.UInt32(1, variant_level=1), dbus.ObjectPath('/org/freedesktop/NetworkManager/ActiveConnection/18')] INFO:protonvpn:Adding listener to active ProtonVPN AU#43 connection at /org/freedesktop/NetworkManager/ActiveConnection/18

ProtonVPN Fedora Stable repository                                             95  B/s | 162  B     00:01    
Errors during downloading metadata for repository 'protonvpn-fedora-stable':
  - Status code: 404 for https://repo.protonvpn.com/fedora-36-stable/repodata/repomd.xml (IP: 104.26.9.21)
Error: Failed to download metadata for repo 'protonvpn-fedora-stable': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried

temporary solution using dnf.. --releasever=35

Hello, Proton VPN doesn't connect. If I click connect the normal "connecting"-screen appears. After about 75% is loaded a new window opens and ask for a password.:

If I click "OK" it takes some times and shows this window again. If I insert the Proton VPN password the same happens.

I've already un- and reinstalled Proton VPN and deleted all .cache and .config files but nothing helps.

For example, when I try to open the ProtonVPN app through the icon on the Gnome bar, nothing happens. When I try to run protonvpn on the command line, I get a Python missing import error.

Like this:

➜  ~ protonvpn
Traceback (most recent call last):
  File "/sbin/protonvpn", line 33, in <module>
    sys.exit(load_entry_point('protonvpn-gui==1.7.0', 'console_scripts', 'protonvpn')())
  File "/sbin/protonvpn", line 25, in importlib_load_entry_point
    return next(matches).load()
  File "/usr/lib/python3.10/importlib/metadata/__init__.py", line 162, in load
    module = import_module(match.group('module'))
  File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 1050, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "/usr/lib/python3.10/site-packages/protonvpn_gui/main.py", line 14, in <module>
    from proton.constants import VERSION as proton_version
ModuleNotFoundError: No module named 'proton'

I am not able to launch the Linux CLI or App. I get the following error when I try to run protonvpn or protonvpn-cli login <username>. Since I use SUSE 15.3, I build this App tool along with the protonvpn-nm-lib and the protonvpn-cli package on my machine.

Versions I built: protonvpn-nm-lib version I built: 3.6.1 protonvpn-cli version I built: 3.10.1 protonvpn-gui version I built: 1.6.0

protonvpn-cli login <username> output:

Traceback (most recent call last):
  File "/usr/bin/protonvpn-cli", line 11, in <module>
    load_entry_point('protonvpn-cli==3.10.1', 'console_scripts', 'protonvpn-cli')()
  File "/usr/lib/python3.6/site-packages/protonvpn_cli-3.10.1-py3.6.egg/protonvpn_cli/main.py", line 21, in main
  File "/usr/lib/python3.6/site-packages/protonvpn_cli-3.10.1-py3.6.egg/protonvpn_cli/cli.py", line 65, in __init__
  File "/usr/lib/python3.6/site-packages/protonvpn_cli-3.10.1-py3.6.egg/protonvpn_cli/cli.py", line 162, in login
  File "/usr/lib/python3.6/site-packages/protonvpn_cli-3.10.1-py3.6.egg/protonvpn_cli/cli_wrapper.py", line 63, in login
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/api.py", line 322, in check_session_exists
    return self._env.api_session.is_valid
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/environment.py", line 54, in api_session
    self.__api_session = APISession()
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/session/session.py", line 206, in __init__
    self.__session_create()
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/session/session.py", line 233, in __session_create
    tls_pinning=self._enforce_pinning,
TypeError: __init__() got an unexpected keyword argument 'log_dir_path'

protonvpn output:

Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/protonvpn_gui-1.6.0-py3.6.egg/protonvpn_gui/main.py", line 261, in do_activate
    if not protonvpn.check_session_exists():
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/api.py", line 322, in check_session_exists
    return self._env.api_session.is_valid
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/environment.py", line 54, in api_session
    self.__api_session = APISession()
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/session/session.py", line 206, in __init__
    self.__session_create()
  File "/usr/lib/python3.6/site-packages/protonvpn_nm_lib-3.6.1-py3.6.egg/protonvpn_nm_lib/core/session/session.py", line 233, in __session_create
    tls_pinning=self._enforce_pinning,
TypeError: __init__() got an unexpected keyword argument 'log_dir_path'

on *ubuntu 22.04 please can you implement request for 2FA code? your services are very safe but the lack of 2FA even in the desktop version for linux I think it is a serious lack, moreover I always connect with the old OpenVPN protocol and yet the linux kernel in the * ubuntu 22.04 distro natively supports Wireguard. thank you!

We are happy to answer your questions about the code or discuss technical ideas.

Please complete the following checklist (by adding [x]):

• [X] I have searched open and closed issues for duplicates
• [X] This isn't a feature request
• [X] This is not a report about my app not working as expected

How do I compile this? I've tried to run sudo make, sudo make install and read the Makefile but nothing compiles successfully.

I am really disappointed that I spent money on this. This client is horrendous and made by people who have no idea how create modern apps for Linux. It is so annoying.

Using this client has been a real pain in the ***.

I have Proton running on at least one instance of every supported platform, and it works great...Unless it's Linux. The app will hang indefinitely on start-up, until you rub the genie lamp with the right number of sigterms & restarts. Usually, it just crashes with a report of, "Unknown Error," or "API Cannot be Reached." Honestly can't remember what the output was before I fixed a thing. Some times, some engrish would pop up, and I'd just throw the laptop in frustration.

However, after fracking around with this program as my go-to VPN, I finally found something of a solution. The VPN boots fine when the VPN option in Ubuntu is disabled (thereby clearing the last-used VPN). This solution has worked consistently, but I honestly don't understand how. I'd assume Proton & Ubuntu are on some system-level spat about how to connect, and when the old settings are cleared, Proton has priority for its refreshed credentials. I have no idea. I can't believe you've read this far.

This is only a gui-level fix. Maybe the precise cursor movements associated with this activity are some kind of rain dance to call on the VPN gods. So, there's supposed to be a question in here. Before I got the client working consistently, Proton was riddled with constant problems. Someone must have seen this behavior in testing compatibility with debian-based systems.

Is there an underlying reason here? Can anything be done? Did this help any of the devs? Why would a loving god do this to her creation!?

• [x] This isn't a feature request
• [x] I have searched open and closed issues for duplicates
• [x] This is not a report about my app not working as expected

I am able to sign in to proton mail and the protonvpn app on my android phone, but no luck on linux for some reason. the login attempt just fails without any appropriate error message

I am currently on Fedora 36, and have ProtonVPN installed via the rpm package (https://protonvpn.com/support/official-linux-vpn-fedora/).

Today Fedora 37 was released. When trying to update, I get the following error:

Unable to upgrade to Fedora Linux 37:
Error running transaction: python(abi) = 3.10 is needed by (installed)
protonvpn-gui-1.12.0-1.noarch

There doesn't seem to be an update for ProtonVPN yet, when using:

sudo dnf upgrade --refresh

When does the error occur? When updating through the Software Application Does not occur on sudo dnf system-upgrade download --refresh --releasever=37. Works here

• [ X] I have searched open and closed issues for duplicates
• [X ] This isn't a feature request
• [ X] This is not a report about my app not working as expected

On Linux Mint, when I open the Network Settings, I always see this "Dummy" option. The most often situation of this option is when i Restart the computer. I don't remember if this has something to do with ProtonVPN being enabled or disabled while restarting the computer. But when I go to the Network Settings (not "Network Configuration"), I would see this "Dummy option" that I found out was the cause of me not being able to access the internet. But when I opened the network settings. and then disabled that "Dummy" option, the internet would be able to get accessed again.

Thanks in advance